Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your Altera ERP subscription, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all orders. To request a refund, visit paddle.net and look up your order using the email on your receipt, or email our support team and we'll help.

Cancelling

You can cancel any time from Plans & billing. You keep your paid features until the end of the current billing period, and your business then moves to the Free plan. Your data is kept.

See also Paddle's Refund Policy.